We Presently Have 653 Diabetic Patients Under Our Therapy And 822 Successfully Reversed Cases

TRACK YOUR PROGRESS TODAY

We collect key information about patients and their medical conditions daily. This information is maintained in our patients' paper health record and may also be held electronically on computer systems. All information is held in accordance with the Principles of our service and all Healthportal staff have a legal duty to maintain your confidentiality.

Your supervisor may share information with other Healthportal team or other health care organisations for the purpose of ongoing care or treatment.

We will anonymise your information wherever possible to protect confidentiality and we give patients the opportunity to request for their records.
At Health portal, our patients medical records are amongst the most sensitive of personal records that we handle with great care. Data collected from our patients are higher confidential and are handled with respect to ensure the safe holding of such records. Apart from their sensitive nature, there is also the very practical consideration that they can be of considerable clinical value in relation to the ongoing care of a patient. The primary purpose is to document the assessments underlying the progress of the patient's care and so contribute to the quality of that care. As day or weeks may elapse between reversing your diabetes, the records always serve to reconstruct events at a later date without recourse to memory. Because we know at Healthportal that poor record keeping can lead a patient's care being adversely affected.

The retention and efficient management of patients' records is our key responsibility. At healthportal, patients records are legible, intelligible, complete, specific, contemporaneous, signed and dated. Complains are documented, Meal plans are filed, supplements are specified and physical activity records are noted. Patient can always request for their records anytime they want.

What rights do you have as a patient?
You have the right to:

- Confidentiality of your records.
- Ask for a copy of all records about you.
- Have errors in your details corrected.

Your health records are held in both paper and computer forms and we do retain these for at least a year after your diabetes has been reversed.